Frequently Asked Questions

Alice.com (12)

Alice.com works as a marketplace where you can buy direct from multiple manufacturers.  To learn more about Alice, visit Alice.com.

Please call Alice.com at 1-877-YOALICE (962-5423).

Please call Alice.com at 1-877-YOALICE (962-5423).

Yes, to find out to what extent, please refer to www.alice.com/privacy.

For all returns, you must contact Alice's customer service department for shipping instructions at 1-877-962-5423. You may return unopened/unused products (with the exception of damaged/defective goods which may be opened) within 30 days of delivery for full credit.  Alice will pay the return shipping costs if the product is damaged, defective or we shipped the wrong items.

Without an account, your order cannot be processed.  Alice.com is responsible for shipping your order.

At this time, Curious Chef has decided to work with Alice.com because of its expertise in fulfillment.  By partnering with Alice.com, you will be able to receive free shipping when buying a minimum of 6 items after the initial order.

The main benefit is Alice.com is a one stop shop for household essentials with an extra benefit of free shipping after purchasing 6+ items.

To process the order and receive free shipping, you must order at least 6 items.

This is a standard that Alice.com set in order to offer the benefit of free shipping.

No, this is not possible; please contact Alice.com at 1-877-962-5423 to discuss.  Feel free to shop for Curious Chef items at one of our online partners' store fronts if you would like to purchase less than 6 items.

Yes, after your initial purchase, all orders will have to consist of 6 or more Curious Chef items.

General (3)

Most competitor products are toy-like in design that target pretend activities rather than real cooking.  Curious Chef products are real utensils that are uniquely designed for young children.   

As of August 1, 2010, you will be able to order our products through our Curious Chef storefront which is powered by Alice.com.
 

Yes, the Curious Chef line will be reviewed and updated annually.  We are looking for your feedback to help guide that process.  Please give us your comments and suggestions through our contact form.

Product Info (3)

Yes, all the utensils are dishwasher safe. 

Yes, Curious Chef products are BPA Free and are certified to be in compliance with all relevant standards including the CPSC lead and phthalate limits. 

More information and our Product Safety Certificate can be found on the Product Safety Page.

BPA Free

Curous Chef utensils are:

  • Scaled to fit small hands,
  • Contain non-slip handles for a better grip, and
  • All cutlery features a pastic cutting blade with a blunt tip.

 

Reseller (7)

Yes, $150 for initial order and $75 for re-orders.

The lead time for Curious Chef products is 48 hours.

Yes, we accept Mastercard and Visa as forms of payment.

If an item is on backorder, we will contact you to let you know when the item is available to ship.

No, unfortunately we do not drop ship at this time.

Yes, we ship all Curious Chef products from Elroy, WI.

All Curious Chef products are manufactured in China.

Company Info (1)

Curious Chef is a brand of Tailor Made Products.  Please contact our customer service department at 800-932-8227 or send us an email.

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